Shipping policy

Shipping Policy

Last updated: August 21, 2026

Thank you for shopping with BlackHours.

Order Processing

Orders are generally processed within 1–3 business days after confirmation. Processing times may vary during sales, product launches, holidays or other high-volume periods.

Orders placed on weekends or public holidays may be processed on the next business day.

Shipping Time

Delivery times depend on your location and the shipping method available.

Estimated delivery timelines will be communicated during checkout or after your order has been dispatched.

Please note that delivery timelines are estimates and may be affected by circumstances outside our control, including weather conditions, courier delays or other logistical issues.

Shipping Charges

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

We may offer free shipping on selected orders or during promotional periods.

Order Tracking

Once your order has been shipped, tracking information may be provided through email, SMS or another available method.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

BlackHours will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delays

While we work with reliable shipping partners, BlackHours cannot guarantee exact delivery dates. Delays caused by courier services or circumstances beyond our control may occur.